Navigating AI in Workplace Mentorship: The Balance with Human Touch

Five years after the first UK Covid-19 lockdown, many employers are still adapting to the knock-on effects of the pandemic but what has been the lasting impact on the HR profession? Meanwhile, how can you best manage the internal narrative in the face of public and media scrutiny? Can a ‘coachbot’ really offer mentorship? And what do our panel think of the concept of gentle leadership? CIPD Director of Profession David D’Souza is joined by Group People and Culture Director at KYN, Emma Jayne, and Head of HR at Crimson Hotels Limited, Gareth Neale. Recorded: 21 March 2025