12min chapter

EI at Work cover image

Too much heat in the kitchen

EI at Work

CHAPTER

Emotional Intelligence in Culinary Culture

This chapter discusses the crucial role of emotional intelligence in enhancing the culinary and hospitality industries, especially in high-pressure environments like kitchens. It highlights the challenges faced post-COVID, such as talent retention and the need for supportive cultures, while emphasizing a new program designed to foster leadership and emotional management skills among chefs. Through case studies and continued learning, the chapter advocates for a positive shift in workplace dynamics to combat stress and promote team cohesion.

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