How to Talk About Service w/ Joe DeLucchi
Benefits Influencer
00:00
How Cal Pays Attention to the Balance of Service and Production
"If we can't trust somebody to be working from home, they shouldn't be on our team," he says. "We have a Monday, every Monday at 10.30 huddle with the department leads." The company has just staffed up one extra person on its private client services side.
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