BE 437: Rest Assured, This Phrase Will Put Your Customers at Ease
Business English from All Ears English
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Reassurance in Public Relations
This chapter delves into the significance of the phrase 'on top of' in public relations, focusing on instilling client confidence through effective communication. Through light-hearted movie references, the discussion highlights how reassurance can alter perceptions and build trust in business settings. A practical role-play scenario illustrates how to support clients emotionally and informatively during challenging times.
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