3min chapter

The Tim Ferriss Show cover image

#303: How to Do Crazy Good Turns -- Frank Blake

The Tim Ferriss Show

CHAPTER

You Accepted Accountability

How did you handle a security breach at home depot? We decided we were going to be completely transparent. It was really painful, because the nature of these things is that you don't really know what's going on. So we'd have one release after another. But i think a people appreciated that we were being transparent and focused on taking care of our customer.

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