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5min chapter
How to Navigate Common Arguments
Being Well with Forrest Hanson and Dr. Rick Hanson
Is It Unskillful Process or Skilled Process?
Alex Castellanos: Is it unskillful process or is it skillful process in pursuit of different wants and needs than conflict resolution? He says people often give that response not because of your communication, but because of how your communication happened to intersect with their material. Castellanos advises Alex to do the instant replay frame by frame in effect.
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