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When Customers Want To Talk To A Human, with Samantha Stone

B2B Growth

00:00

I Can't Afford to Pay My Housekeeper

'I don't blame the individual person who had to read that emal. Clearly, they haven't been given a corporate policy that gives them the for tude', he says. 'They defaulted wrong. They asked you to jump through hoops incorrectly,' adds Obeidallah. "Instead of delivering bad news in a conversation, we're at least the embasy can come through"

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