How AI and Behavioural Science Are Transforming Employee Listening (an Interview with David Barrett and Katarina Coppé)
Digital HR Leaders with David Green
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Navigating AI in Employee Engagement
This chapter explores the challenges organizations face when implementing large language models (LLMs) while addressing leadership concerns about transparency and data security. It highlights the critical importance of explainable AI and regulatory compliance in fostering ethical AI usage, alongside the need for a holistic understanding of employee experiences. Through practical examples and a focus on data-driven HR practices, the chapter emphasizes the necessity of aligning insights with business outcomes to drive meaningful change.
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