225: Kim Scott | Care Personally, Challenge Directly with Radical Candor
The Jordan Harbinger Show
00:00
Navigating Feedback with Radical Candor
This chapter explores the emotional journey of receiving critical feedback from management and the challenges of confronting it. Through personal anecdotes, the speaker emphasizes the significance of radical candor—caring personally while challenging directly—to foster meaningful communication in the workplace. The discussion includes the pitfalls of ruinous empathy, illustrating the consequences of avoiding honest feedback for the sake of kindness.
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