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The Importance of Empowerment in Organizational Life
Too many of both, and too much time having to be spent dealing with seemingly non strategic stuff within them. Empowerment naturally ensues for individuals as they move from complaining and victim modalities into outcomes and actions defined for direction. When that becomes the standard in a group, it creates significant improvement in the atmosphere as well as in the output. Problems and conflicts will not go away. They remain inherent. As you attempt to change or maintain anything in this world. But just like you can't teach an organization to read, you can't expect to improve an organization per se with getting things done to function at all.