AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
S3 E12: How to Build a Customer-Centric Organization with Jess Cervellon
Down To Chat
Intro
This chapter emphasizes the significance of cultivating a customer-centric organizational culture and the risks of neglecting user experience. It highlights the speaker's dedication to building a strong identity focused on customer satisfaction, moving beyond traditional marketing perspectives.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode