
How Membership is Transforming Magazines with Katie Vanneck-Smith, CEO of Hearst UK
Subscription Stories: True Tales from the Trenches
00:00
Cultivating a Membership Mindset in Leadership
This chapter discusses the significance of leaders in subscription-based companies engaging directly with their communities to foster a membership mindset. It highlights the disconnect between executives and frontline experiences, urging leaders to connect with their customer base while inviting listener feedback to enhance the podcast.
Transcript
Play full episode