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Amazon CEO Andy Jassy on Agility, AI Strategy, and the Changing Role of Managers

HBR IdeaCast

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Amazon's AI Revolution

This chapter discusses Amazon's strategic investments in AI technology, focusing on the three layers of the AI stack: foundational chips, model-building services, and applications. It explores the transformative potential of generative AI, particularly in enhancing customer experiences through innovative tools like AI-powered shopping assistants. Additionally, it reflects on the evolving nature of leadership in the 21st century, emphasizing the importance of stakeholder considerations, sustainability, and personal growth in professional careers.

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