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5min chapter
I can't make products just for 41 year old tech founders," Airbnb CEO Brian Chesky on taking it back to the basics
Decoder with Nilay Patel
The Importance of Principle Decisions
In 2011, I had my first crisis. A woman named E.J. was a host in San Francisco and one day someone came and they trashed her apartment. We ended up with this $50,000 guarantee retroactively to everyone on the platform. It actually was one of the biggest moments in the company. And ever since then, I'm going to try to make principle decisions, not business decisions.
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