
EP 141 | Ryan Glasgow (Sprig) - Why churn and retention always comes back to your user onboarding experience and how to improve it
CHURN FM
00:00
How Has Your Research Evolved Overtime?
As you grow with any company, and i saw this at weebly, is that corporate strategy and product strategy becomes incredibly important. And so when we think around our positioning and how we fitto the market, it becomes much more laired. At sprag, what we've seen is that we are now moving into companies of all sizes. We really have to unpack the other vendors in the space for companies of different sizes. But each company, if you want to break them into the categories of d make tote, short size companies, small, medium, large te companies, they're each going to have unique sets of needs."
Transcript
Play full episode