S1 E2: On Building Brand, Playing the Long Game, and Scammy Retention Tactics
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Do You Care About Customer Attention Not Employ Your Attention?
"People come to business the same as customers. They're all deeply giving a shoot about humans, understanding what made them come here or what would make them leave," he said. "I think viewing people as moralistic than just the dollars ... there's a lot of similarities in brandon and culture."
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