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S1 E2: On Building Brand, Playing the Long Game, and Scammy Retention Tactics

Down To Chat

CHAPTER

Do You Care About Customer Attention Not Employ Your Attention?

"People come to business the same as customers. They're all deeply giving a shoot about humans, understanding what made them come here or what would make them leave," he said. "I think viewing people as moralistic than just the dollars ... there's a lot of similarities in brandon and culture."

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