3min chapter

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Bonus: Glamnetic's Kevin Gould Gets Proactive About Customer Experience with Gorgias' Co-Founder, Romain Lapeyre

DTC Podcast

CHAPTER

Exploring the Future of Customer Experience Through AI Integration

Exploring the integration of AI technology into customer interactions through automated email conversations, chat channels, and possibly voice services. The chapter outlines a roadmap for utilizing AI to enhance customer service experiences and potentially support sales efforts.

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