Having Awesome Customer Service Is Incredibly Important

"I also have this big rule where I'm not gonna talk to you if I don't have anything that I think is worth you, um, you know, worth your attention." Today, Alex (@AlexHormozi) talks about the biggest time suck that most entrepreneurs struggle with - talking to customers. He shares some tips on how to break the habit and prioritize productivity and scalability in your business.

Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

Timestamps:

(0:49) - Temptation to check in with customers is a time-sucking habit.

(2:49) - Talking to customers without structure leads to cycles.

(3:31) - Strategies against self-sabotaging communication habits.

(7:00) - Avoid distractions, focus on important business tasks.

(8:25) - Owner should not handle issues delegated to team members.

(11:10) - Communicate clearly, avoid abusing access.

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