HubSpot CEO on the Future of SaaS, AI, & Leading Through Change
Grit
00:00
Navigating Tech Investment Challenges
This chapter explores the complexities of investing in emerging technologies like AI, crypto, and cloud computing, stressing the importance of aligning with customer value over hype. It reflects on historical shifts in perceptions of technology, especially SaaS, and warns established companies to adapt swiftly to the expanding market opportunities. Additionally, the conversation highlights the transformative impact of data integration and AI on customer support and decision-making processes.
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