How to Explain Onboarding to Your Team

When we front loaded things, it's exactly how it sounds. We're trying to cover all of our bases by guessing all the things that someone should know in one small window of time. That's not going to be possible for just somebody who might only need to know one thing or somebody who just doesn't understand the context of your product yet. So asking someone to basically sit in a lecture session where there's some house supposed to memorize all these things about your app without having any way to know what of that will be important to them is a pretty difficult situation to put users in. And the other one unsupported immersion that would be just dropping them in and help making them fend for themselves