Harnessing Behavioral Insights for Organizational Change

This chapter explores the origins and mission of the Behavioral Insights Team, emphasizing its global impact and the need for a more ambitious approach to applying behavioral science. It discusses the importance of fostering cultures of curiosity and learning in organizations, highlighting the role of psychological safety in preventing minor issues from escalating. Additionally, the chapter examines how subtle changes in processes can influence decision-making and encourages the integration of exploratory practices in professional settings.