The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

The art of AI change management: CS insights from Angelo Livanos of Lightspeed Commerce

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

CHAPTER

Enhancing Customer Engagement Through AI Innovations

This chapter delves into strategies for boosting customer engagement through AI-driven solutions, highlighting the significance of thoughtful communication in messaging platforms. It also discusses future advancements in AI and data analysis for better categorization of service inquiries and understanding customer sentiments.

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