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4min chapter
The art of AI change management: CS insights from Angelo Livanos of Lightspeed Commerce
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Enhancing Customer Engagement Through AI Innovations
This chapter delves into strategies for boosting customer engagement through AI-driven solutions, highlighting the significance of thoughtful communication in messaging platforms. It also discusses future advancements in AI and data analysis for better categorization of service inquiries and understanding customer sentiments.
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AI-powered
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode