AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
4min chapter
Reassessing your metrics with Earl Grey Capital's Matt Sornson
How to Win podcast with Peep Laja
Customer Success Is Not Delegated
People using your product in unexpected or unconventional ways has been the story of a lot of successful companies. There are many with Clearbit and many data products or even just infrastructure API products. If you have customers who've gone out of their way to optimize your product, then you're getting some serious insight into what you missed. With the right tweaks, people are getting real value out of what you're offering them.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode