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Ep 453: Scaling Custom Footwear at Crocs – Inside B2B Strategies and Customer Personalization

DTC Podcast

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Custom Footwear at Crocs

This chapter explores Crocs' emerging custom footwear program, discussing market demand for personalization and initial rollout challenges. It highlights operational hurdles and the balance needed to guide customers in the design process while allowing for creative expression. Additionally, the conversation covers successful B2B strategies, cultural significance, and innovative marketing approaches to enhance customer engagement.

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