Balancing Coaching and Embracing Modern Operational Tools

Roland Ligtenberg, co-founder of Housecall Pro, discusses home service strategies with Nick Weiss. Nick is the mastermind behind Weiss Air Conditioning & Heating, serving his community in Texas since 2016, 7 of those years with Housecall Pro. He covers how he got started in the business, the importance of owning mistakes and rolling with punches, as well as finding and vetting potential employees. This episode is packed with wise advice from a man whose business has garnered more than 1,500 5-star reviews. Roland and Nick touch on the time-saving benefits of templates, upselling, and the power of simplistic marketing. 

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