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The principles behind how we build

Intercom on Product: Building Software in an AI-first World

CHAPTER

What's the Definition of Success?

For us in the years circa 2011, true 2011, or whatever, like, yeah, exactly. And so a couple of things though, like these principles don't necessarily apply to other companies. So they do evolve and change. We're talking about maybe introducing a third principle, maybe around being outcome versus output focused.

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