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22min chapter
Use Humble Inquiry, Don't Make An A$$ out of U and Me with Edgar Schein, PhD, and Peter Schein, MBA
Thriving in Medicine: The Physician's Guide to Doctoring
The Power of Relationships in Healthcare
Exploring the evolution of healthcare towards valuing relationships, this chapter emphasizes the impact of rapport on patient care and outcomes. It delves into various levels of professional relationships, from transactional roles to deep, trusting connections, highlighting their importance in healthcare settings. The significance of open communication, team dynamics, and establishing psychological safety for better outcomes in high-stakes environments are also discussed.
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