In this chapter, the author shares her personal experiences with bias in the workplace and the frustrations she faced. They discuss the transformative effects of bias and advantage, and the curiosity it sparked in understanding why people are unable to see others' competence. They also delve into the intersectionality of race and gender in experiencing bias and highlight the application of their book in addressing cultural challenges.
Jessica Nordell—science and cultural journalist—explores ways of changing pernicious thought patterns to eliminate unconscious bias for a more just world.