There Is No Post-Sales in SaaS w/ Sangeeta Chakraborty (CRO, Miro)
The Science of Scaling
Aligning Compensation for Sales and CSM Teams in SaaS
This chapter discusses the importance of harmonizing compensation structures for sales teams and Customer Success Managers in the SaaS industry. It highlights a mirrored compensation approach to enhance collaboration, customer retention, and overall business growth.
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