3min chapter

The Science of Scaling cover image

There Is No Post-Sales in SaaS w/ Sangeeta Chakraborty (CRO, Miro)

The Science of Scaling

CHAPTER

Aligning Compensation for Sales and CSM Teams in SaaS

This chapter discusses the importance of harmonizing compensation structures for sales teams and Customer Success Managers in the SaaS industry. It highlights a mirrored compensation approach to enhance collaboration, customer retention, and overall business growth.

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