The problem with being "too nice" at work | Tessa West
TED Business
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The Challenge of Balancing Niceness and Authenticity in Uncomfortable Situations
Exploring people's tendency to be overly nice and generic in awkward situations, the chapter discusses research findings on verbal and nonverbal behaviors, physiological responses, and stress reactions during social interactions. The speaker emphasizes the difficulties individuals face in giving honest feedback or expressing true feelings in uncomfortable social settings.
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