How to Get Feedback From Real Customers

What is winning? How does getting to this state move them closer to other larger goals? I start all initiatives by drawing out the model to align the team and develop research questions for mature products. For new products or features, you'll discover gaps in the team's knowledge or risky assumptions to tackle through internal or external validation. Empathy can be a powerful validation tool. Is there some way for you to be your customer so that you can accurately understand his needs? Good luck.