The Secret Strategy FBI Negotiators Use — And You Can Too (with Melissa Fortunato)
Negotiate Anything
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Psychology in FBI Negotiation
This chapter features a veteran FBI agent who shares her unique journey into the bureau, focusing on her psychology background and its critical role in crisis negotiation. Through personal anecdotes, she highlights how understanding human behavior enhances communication and trust in high-stakes situations. The discussion emphasizes the power of diversity and inclusive teamwork in developing effective negotiation strategies within undercover operations.
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