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William Higham 'From The Stranglers to The Next Big Thing...'

The New Abnormal

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Understanding Consumer Behavior During the COVID-19 Pandemic

This chapter discusses the importance of conducting research and understanding consumer behavior during the COVID-19 pandemic. It emphasizes the impact of the pandemic on various sectors and suggests that successful companies can still thrive by adapting their marketing and brand strategies. The chapter concludes by highlighting the significance of studying current and evolving attitudes to predict future behaviors.

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