
720 the art of giving feedback and having courageous conversations with Scott Smith
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Navigating the Art of Feedback
This chapter explores the intricacies of delivering effective feedback in a constructive manner, emphasizing the importance of emotional management and communication intent. The discussion introduces the SEER model for structured feedback, illustrating how leaders can foster productive dialogue and repair relationships through thoughtful conversations. By highlighting the significance of language and tone, the chapter provides actionable insights for enhancing team dynamics and personal growth within a professional setting.
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