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Hiring on Culture First
When you had to reset and hire the next batch of people, you obviously were being very conscious of who you wanted to bring in. What was it that you were looking for in people when you reset the culture? If i think of what was wrong at that point in 19 94, when i fired all 11, was i just wasn't enjoying working with those people. They weren't the happy, smilingp i envisioned. And so my limis test was, spend a day in the trucks with em, driving around. Did i have fun? Were they smily and happy with customers? Do they love life, verses complaining about everything that happens to them? And i just looked for che