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FRICTION: How Smart Leaders Make the Right Things Easier (with Adam Grant & Bob Sutton)
The Next Big Idea
Prioritizing Health, Simplifying Problem-Solving, and Eliminating Friction
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The chapter delves into survivorship bias among disgruntled employees, the struggle to obtain balanced feedback in a workplace, valuing mental and physical well-being, and the significance of simplifying solutions by removing complexity. Additionally, the necessity of eliminating negative friction is discussed through the analogy of being an editor-in-chief and trimming unnecessary complications.
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