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5min chapter
Ep54: Anatomy of an Interaction
How Can I Say This...
Factors Affecting Interactions and Conflict Resolution
This chapter explores various factors that influence the direction and outcome of interactions, such as the length and recurrence of the issue, past resolutions, charged topics, and the environment. It emphasizes the importance of controlling and adapting the environment to improve productivity and suggests strategies for deescalating tense situations and promoting healthier conflict resolution.
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