5min chapter

At Work with The Ready cover image

Brave New Work 11. The Journey To Self-Managing Teams with Doug Seacrist

At Work with The Ready

CHAPTER

Exploring the Journey to Self-Management in IT Support

Doug Seacrest from Blumenbrands discusses challenges faced in IT support, emphasizing the need for faster resolutions and improved satisfaction. The chapter explores their transition towards self-management driven by the goal of achieving higher levels of excellence.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode