Regardless of your political ideology, it's easy to agree that government should work well; that it should be able to hire talented officials, and build things in a timely, cost-effective manner. Of course, what that means in practice is open for debate, and different people will have different priorities. But at the moment, there are reasons to believe the public sector isn't operating optimally. Things move incredibly slow in many cases. Software systems are often old and extremely costly, and don't do a good job serving the public's needs. It can be extremely difficult to bring on the best workers, even setting aside questions about public sector salaries. Jennifer Pahlka is the author of Recoding America, and was the founder of Code for America. She has also served as the US Deputy Chief CTO and has seen how much of government operates up close. We talk to her about what she's seen, how waste happens, how government operations get bogged down by inertia, and why simply identifying things that are going wrong isn't enough to change them. She talks to us about Elon Musk's Department of Government Efficiency, and why a major jolt may be necessary to get better results.
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