The Official SaaStr Podcast: SaaS | Founders | Investors cover image

SaaStr 716: The Future of Customer Success in 2024: Insights and Predictions from Gainsight CEO Nick Mehta and SaaStr CEO and Founder Jason Lemkin

The Official SaaStr Podcast: SaaS | Founders | Investors

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The Future of Customer Success: Automation, Productivity, and Remaking the Category

Discussion on the opportunities to automate tasks, improve communication, and evolve customer success into a sales-driven function.

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