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288. Jen Batchelor, Co-Founder & CEO of Kin Euphorics

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Customer Loyalty and Innovation in Beverage Growth

This chapter explores a beverage company's strategic aspirations centered on customer loyalty as a key performance indicator. It emphasizes the significance of understanding consumer needs and fostering innovation in product development, while maintaining brand integrity. Additionally, the conversation highlights the importance of collaboration within the industry to strengthen market presence and enhance product quality.

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