Marc Benioff says it’s ‘crazy talk’ that AI will hurt Salesforce
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Revolutionizing Engagement with AI
This chapter explores the transformative impact of AI technologies on customer engagement, illustrating the potential for redefined workforce capabilities through real-world examples. It delves into the integration of AI agents within enterprise software, emphasizing their role in enhancing productivity and customer experiences while maintaining data integrity. The discussion highlights Salesforce's innovative approach and the significance of community involvement in customizing and managing AI solutions.
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