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3min chapter
Folge 8: CRM. Was ist das und warum brauch ich es?
Lerne Vertrieb - Verkaufen von Mensch zu Mensch
Intro
In dieser Podcast-Folge wird CRM vorgestellt, was für Customer Relationship Management steht, sowie die Bedeutung von Software für das Management von Kundenbeziehungen. Es werden auch Hörerfragen beantwortet, darunter wie oft man einem Kunden nach einem Angebot nachfassen sollte.
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