Marquet suggests there's a huge difference between is it safe to launch, and how safe is it to launch? My teenage son said something tonight that helped me clarify an idea. When we help people to be able to name what's going on inside of them, when we help them to feel heard, there are many second order benefits. It's long been thought that to have a total transformation of results, you have to change everything. What we know now is that changing the conversation changes the culture, which can completely change the results.
Have you ever needed to change the results in a situation where there were lots of things you could not change? It has long been thought that to completely transform morale and performance, you have to have the power to change everything, but this is wrong. What we know now is that there is a smaller, much more doable way to achieve results. Today I will share an inspirational story, some counterintuitive research and some actionable advice. By the end of this episode, you'll be able to use language in a way that significantly changes morale and performance.
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