013 - Jessica Zwaan - Built For People, Work like a Product Team in People Ops
PX Espresso☕with Luke O'Mahoney
00:00
Maximizing Employee Lifetime Value
This chapter delves into the concept of Employee Lifetime Value (ELTV) and its application to People Operations, comparing it with marketing metrics to enhance employee acquisition and retention strategies. The discussion emphasizes the importance of strategic HR practices that extend beyond attrition metrics, focusing on actionable insights that align with organizational goals. Additionally, the speakers highlight the significance of creating a unique onboarding experience and integrating product management principles into HR for better decision-making.
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