6min chapter

HBR IdeaCast cover image

What Managers Get Wrong About Feedback

HBR IdeaCast

CHAPTER

Reassessing Feedback Systems: The Data Dilemma

This chapter examines the flaws in traditional feedback mechanisms like 360-degree performance reviews, which often misjudge employee potential. It calls for greater engagement between leadership and frontline employees to ensure more accurate insights and a reevaluation of unreliable performance data.

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