7min chapter

UI Breakfast: UI/UX Design and Product Strategy cover image

Episode 181: Jobs to Be Done with Jim Kalbach

UI Breakfast: UI/UX Design and Product Strategy

CHAPTER

Using the Jobs to Be Done framework for product development

Exploring the potential impact of the Jobs to Be Done framework in product development, including a case study from CarMax and the concept of shifting perspective from me-centric to understanding customer goals and needs.

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