The Physics of Startups with Rob Snyder cover image

The path to PMF demystified (finally)

The Physics of Startups with Rob Snyder

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Navigating Customer Onboarding and Success

This chapter examines the crucial elements of the sales process in relation to customer onboarding and retention. It discusses the importance of understanding the buyer's journey, engaging with customers, and iterating strategies based on feedback. The chapter also emphasizes the need for startups to focus on genuine customer insights and target intense demand to achieve sustainable growth.

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