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Erika Hall and Mike Monteiro - Consulting with Backbone: Authenticity, Humanity, and the Value of Hard Truths

The UX Consultants Lounge

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The Crisis of Authenticity in UX Consulting

This chapter explores the challenges UX consultants encounter in a dynamic market, stressing the need for a strong, honest perspective. It advocates for authenticity and human connection in consulting practices to foster genuine insights amidst uncertainty.

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