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The Client Experience for Getting Real Estate Referrals | Tom Ferry Podcast Experience

The Tom Ferry Podcast Experience

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Are You a Great Listing Manager?

Lauren, a listing manager at CRM giant Cushman & Wakefield, was asked to interview for the job. She says she noticed that her clients were more concerned with empathy than checklist and systems. Lauren: "I've been sending birthday cards and I'll, you know, I do gifts along the way"

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